Inpatient/Residential Mental Health Treatment Clinic in Tarzana, CA

 
 
 
 
  EXCELLENT  
  
 Based on 24 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
 
 Lauren Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I left this program against medical advice because I no longer felt physically or emotionally safe there. Contrary to what some people may assume, my decision was not impulsive. It came after repeatedly expressing my concerns to staff and feeling like they were ignored.

The only positive thing I can genuinely say is that I paid an additional $5,000 for a private room. It became the only place where I felt safe or comfortable.

The program director, Anthony W. Hernandez, was the biggest disappointment of my entire experience. Early in my stay, when I wanted to leave, he convinced me to stay by sharing deeply personal stories about his own past. At the time, I thought he genuinely cared. When I later made the decision to leave, his entire attitude changed. During our phone call, he called me “weak” and told me I was giving up on myself. When I asked if I could leave the following morning instead of immediately, he responded, “You can leave NOW.”

His tone was hostile, dismissive, and completely lacking the compassion I expected from someone leading a mental health program. The conversation became so upsetting that I added my father to the call because I no longer felt comfortable speaking with him alone.

I repeatedly told staff that I did not feel physically safe around certain clients. I expressed these concerns more than once because I was genuinely uncomfortable. I did not feel like my concerns were taken seriously or meaningfully addressed. The house is very small, and there is virtually nowhere to get away from other clients if you need space. The bedrooms are all close together, common areas are crowded, and there was never a single quiet moment during the day. It felt like constant chaos from morning until night. If you’re someone who needs a calm, peaceful environment to heal from trauma, this was not my experience.

Although I had a private bedroom, I shared a bathroom that was frequently left with urine and feces on the toilet and shower. It was unsanitary and extremely distressing to deal with in an environment where I was supposed to be focusing on healing.

The nursing care was equally frustrating. Within moments of meeting me, the nurse, Amy Malone, insisted my prescribed ADHD medication was causing my elevated heart rate. (It was NOT. It calms me.) I repeatedly explained that my heart rate increases because of severe anxiety. Every single morning, prior to any medication, my heart rate was around 130 beats per minute. As the days went on, I became increasingly anxious about it. I noticed the pulse oximeter was often removed before I could even see my reading. To the point I had to tell them to stop/let me see the reading for myself.

I lost 8 pounds being there just for 7 days. They knew I wasn’t eating because of stress. I told them. They saw it. They watched it.

On my fourth day, I was required to go on an outing in nearly 100-degree weather despite already feeling extremely anxious. While there, I experienced a severe panic attack. That experience made me feel significantly worse.

One policy that made absolutely no sense was the pool. There is a beautiful pool on the property, yet while wearing a modest one-piece swimsuit, I was told I could not lie outside unless I kept my body covered with a towel, even in extreme heat.

The daily “group therapy” often consisted largely of sitting in the garage watching YouTube videos.

For me, my private bedroom became the only place where I felt any sense of peace because I spent much of my stay avoiding the environment outside of it. People searching for mental health treatment are often in extremely vulnerable situations and deserve accurate, trustworthy information when making such an important decision.

Based on my experience, if you decide this facility isn’t the right fit for you, make sure you have a clear discharge plan before telling staff you want to leave.

Programs like this tend to prefer clients who won’t question their practices. Educated clients are more likely to recognize red flags.
  
 
 
 
 
 
 Posted on Google  
 
 
 Cesar Barragan 
 
 
 
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Excellent. I felt as I was royalty. 8 out of 10 rating
  
 
 
 
 
 
 Posted on Google  
 
 
 lola thomas 
 
 
 
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Excellent Place. Very Thereputic!
  
 
 
 
 
 
 Posted on Google  
 
 
 Bella Sasse 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff here is absolutely so amazing and sweet. They are very attentive to your needs always setting aside what they are doing to put you first. The programming is also very engaging and helpful. I would definitely recommend this place to a friend or family member. Everyone here made me feel super heard and remembered the things I have told them along my journey here. Thank you LA Mental Health <3
  
 
 
 
 
 
 Posted on Google  
 
 
 SANAD HELO 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Felt like home. No judgement. I would do 90 days if I could. I would even add a ad on a commercial for this business. The only downside is the alumni network is not set up yet. However, Rome wasn’t built in a day? But I heard Karen could finish a puzzle in ten minutes. Thank you lamh
  
 
 
 
 
 
 Posted on Google  
 
 
 John Howard 
 
 
 
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The house is gorgeous. The staff is world class. The program overall is absolutely amazing, in my time here I've made leaps and bounds towards my recovery and healing journey. Come in with an open mind and a willingness and the results are amazing
  
 
 
 
 
 
 Posted on Google  
 
 
 Levi Crabtree 
 
 
 
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Great house, even greater staff. I felt safe and welcome my entire stay, they created/maintained a very peaceful environment for recovery and healing. Shout out Inga, Liza, Monica, Anthony, and Kevin for the work they do and for making my stay effective, and special shout out to Inga and Liza for going above and beyond, they made an big impact on me
  
 
 
 
 
 
 Posted on Google  
 
 
 Nina Demucci 
 
 
 
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Los Angeles Mental Health is an outstanding mental health treatment center offering residential care for anxiety, depression, PTSD, and much more. The staff is compassionate, highly qualified, and truly dedicated to helping each client heal. Highly recommend for anyone seeking quality mental health treatment in the Los Angeles area.
  
 
 
 
 
 
 Posted on Google  
 
 
 Maricruz Huerta 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Wonderful staff! Special shoutout to Monica, Liza, Kevin, Dre’, Juan, Brey, Laneeka, Amy, Anthony, Julio, Inga, Ari! They truly are caring and great at helping others thrive and heal… always caring with the heart<3
  
 
 
 
 
 
 Posted on Google  
 
 
 Joseph 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Staff is nice!! They met all my needs. Every thing you guys did for me is cool. The tv in my room, taking me to the mall and buying me my headphones and also taking me to get a mans pedicure was awesome. Everyone one here made an impact.